hmLoadTopic({
hmKeywords:"Holding Queue,Holding Queue,Holding Queue Contents,Holding Queue Summary Email,Queues,Queues Holding",
hmTitle:"Holding Queue",
hmDescription:"The Holding Queue, located under Queues » Mail Queues can be used to receive messages that cause software exceptions during AntiVirus, AntiSpam, or Content Filter processing. If",
hmPrevLink:"pdc--delivery--retry_queue_settings.html",
hmNextLink:"queues_custom_queues.html",
hmParentLink:"index.html",
hmBreadCrumbs:"Queues Menu &gt; Mail Queues",
hmTitlePath:"Queues Menu > Mail Queues > Holding Queue",
hmHeader:"<h1 class=\"p_Heading1\" style=\"page-break-after: avoid;\"><span class=\"f_Heading1\">Holding Queue<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_BodyText_Center\"><img style=\"margin:0 auto 0 auto;width:32.5000rem;height:26.0000rem;border:none\" src=\".\/images\/queues_holding-queue.png\"\/><\/p>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">The Holding Queue, located under <\/span><span class=\"f_MenuPath\">Queues » Mail Queues<\/span><span class=\"f_BodyText\"> can be used to receive messages that cause software exceptions during AntiVirus, AntiSpam, or Content Filter processing. If a software error occurs when processing a message it will be moved into the holding queue and not delivered.<\/span><\/p>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">Messages placed into the holding queue will stay there until the administrator takes some action to remove them. There is a <\/span><span style=\"font-family: Arial,Helvetica,sans-serif; font-style: italic; color: #010100;\">Process Holding Queue<\/span><span class=\"f_BodyText\"> button on MDaemon\'s toolbar and an identical option on the <\/span><span class=\"f_MenuPath\">Queues<\/span><span class=\"f_BodyText\"> menu bar. You can also process the messages by right-clicking the holding queue on the main interface and then selecting &quot;Re-Queue&quot; from the right-click menu. Processing the holding queue will move all of its messages into either the remote or local queues for normal mail processing. If the error that caused a message to be placed into the holding queue still exists then that message will be placed back into the holding queue when the error reoccurs. If you want to attempt to deliver the holding queue<\/span><span style=\"font-family: \'Times New Roman\',Times,Georgia,serif; color: #010100;\">\'<\/span><span class=\"f_BodyText\">s messages regardless of any error which might occur, then you can do so by right-clicking the holding queue on the main interface and then selecting &quot;Release&quot; from the right-click menu. When releasing messages from the holding queue a confirmation box will open to remind you that the messages could contain viruses or otherwise not be able to filter properly through the Content Filter, AntiSpam and\/or AntiVirus engines.<\/span><\/p>\n\r<p class=\"p_DialogSectionHeading\" style=\"page-break-after: avoid;\"><span class=\"f_DialogSectionHeading\">Holding Queue<\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Enable and use the holding queue<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">Click this check box to activate the holding queue. Messages that cause software exceptions during AntiVirus and Content Filter processing will be moved to this queue whenever an error occurs.<\/span><\/p>\n\r<p class=\"p_ControlHeading2\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading2\">Hold mail if spam filter encounters a processing error<\/span><\/p>\n\r<p class=\"p_ControlIndent2\"><span class=\"f_ControlIndent2\">Click this option if you wish to move messages to the holding queue that cause errors during Spam Filter processing.<\/span><\/p>\n\r<p class=\"p_ControlHeading2\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading2\">Hold mail if sending or receiving account is disabled or frozen<\/span><\/p>\n\r<p class=\"p_ControlIndent2\"><span class=\"f_ControlIndent2\">When this option is enabled, MDaemon will automatically hold messages when the sending or receiving account is disabled or frozen.<\/span><\/p>\n\r<p class=\"p_ControlHeading2\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading2\">Process holding queue after each AV signature update<\/span><\/p>\n\r<p class=\"p_ControlIndent2\"><span class=\"f_ControlIndent2\">When this option is enabled, the holding queue will be processed automatically each time after the <a href=\"cf_and_av.html\" class=\"topiclink\">AntiVirus<\/a> virus signatures are updated.<\/span><\/p>\n\r<p class=\"p_DialogSectionHeading\" style=\"page-break-after: avoid;\"><span class=\"f_DialogSectionHeading\">Summary Emails<\/span><\/p>\n\r<p class=\"p_ControlHeading2\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading2\">Email a summary of the holding queue to the addresses below<\/span><\/p>\n\r<p class=\"p_ControlIndent2\"><span class=\"f_ControlIndent2\">If you wish to send a summary of messages contained in the holding queue to one or more email addresses at regular intervals then click this option and list the addresses in the text space provided below.<\/span><\/p>\n\r<p class=\"p_ControlHeading2\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading2\">Email a summary of the bad queue to the addresses below<\/span><\/p>\n\r<p class=\"p_ControlIndent2\"><span class=\"f_ControlIndent2\">If you wish to send a summary of messages contained in the bad queue to one or more email addresses at regular intervals then click this option and list the addresses in the text space provided below.<\/span><\/p>\n\r<p class=\"p_ControlHeading2\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading2\">Email a summary of the quarantine queue to the addresses below<\/span><\/p>\n\r<p class=\"p_ControlIndent2\"><span class=\"f_ControlIndent2\">Enable this option if you wish to send a summary of the quarantine queue at the designated interval below.<\/span><\/p>\n\r<p class=\"p_ControlHeading3\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading2\">Summary message recipients<\/span><\/p>\n\r<p class=\"p_ControlIndent3\"><span class=\"f_ControlIndent3\">Use the text box to specify the email addresses to which you wish to send the queue content summaries designated in the previous two options. When listing multiple addresses, separate them with commas.<\/span><\/p>\n\r<p class=\"p_ControlIndent3\"><span class=\"f_ControlIndent3\">Notification messages are sent at MDaemon startup, the first time a message is placed into the holding queue, and at the interval specified in the <\/span><span style=\"font-family: Arial,Helvetica,sans-serif; font-style: italic; color: #010100;\">Send the summary once every XX minutes<\/span><span class=\"f_ControlIndent3\"> option below.<\/span><\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 3.0625rem 0.8750rem 6.3125rem;\"><table style=\"background-color:#ffffe6; border:solid thin #000000; border-spacing:0;\">\n\r<tr>\n\r<td style=\"vertical-align:top; width:3.1250rem; height:3.1250rem; padding:0.3125rem; border:none\"><p class=\"p_NoFormat\"><img style=\"margin:0;width:3.1250rem;height:3.1250rem;border:none\" src=\".\/images\/lightbulb_on_50_yback.gif\"\/><\/p>\n\r<\/td>\n\r<td style=\"vertical-align:top; padding:0.3125rem; border:none\"><p class=\"p_Notes\"><span class=\"f_Notes\">If a notification message causes a software error then it may not be delivered to remote recipients. It will, however, still be delivered to local recipients.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_ControlHeading3\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading3\">Send a summary to the Content Filter notification recipients<\/span><\/p>\n\r<p class=\"p_ControlIndent3\"><span class=\"f_ControlIndent3\">Click this option if you want an additional copy of each notification message to be sent to the Content Filter\'s designated notification <a href=\"cf_recipients.html\" class=\"topiclink\">Recipients<\/a>.<\/span><\/p>\n\r<p class=\"p_ControlHeading3\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading3\">Include action link (release, re-queue, delete) in summary email<\/span><\/p>\n\r<p class=\"p_ControlIndent3\"><span class=\"f_ControlIndent3\">By default, the summary emails for the holding, quarantine, and bad queue have links to release, re-queue, or delete each message. Disable this option if you do not wish to include the links in the summary emails.<\/span><\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 3.0625rem 0.8750rem 6.3125rem;\"><table style=\"background-color:#ffffe6; border:solid thin #000000; border-spacing:0;\">\n\r<tr>\n\r<td style=\"vertical-align:top; width:3.1250rem; height:3.1250rem; padding:0.3125rem; border:none\"><p class=\"p_NoFormat\"><img style=\"margin:0;width:3.1250rem;height:3.1250rem;border:none\" src=\".\/images\/lightbulb_on_50_yback.gif\"\/><\/p>\n\r<\/td>\n\r<td style=\"vertical-align:top; padding:0.3125rem; border:none\"><p class=\"p_Notes\"><span class=\"f_Notes\">In order for the links to be generated, the <a href=\"wa--web_server.html\" class=\"topiclink\">Remote Administration URL<\/a> must be set.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_ControlHeading3\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading3\">Send the summary once every XX minutes<\/span><\/p>\n\r<p class=\"p_ControlIndent3\"><span class=\"f_ControlIndent3\">Use this option to designate the number of minutes that will pass before MDaemon will send a holding queue notification message to each specified address or Content Filter recipients.<\/span><\/p>\n\r<p class=\"p_ControlIndent3\"><span class=\"f_ControlIndent3\">&nbsp;<\/span><\/p>\n\r"
})
