hmLoadTopic({
hmKeywords:"Customizing DSN messages,Delivery Status Notification message,Delivery Status Notification message,DSN message,DSN Settings,Notifications,Notifications Delivery Status Notification,Notifications DSN",
hmTitle:"DSN Settings",
hmDescription:"When MDaemon has a problem delivering a message, whether it is a temporary or permanent delivery failure, a Delivery Status Notification (DSN) message is sent to the sender of...",
hmPrevLink:"queues_restore.html",
hmNextLink:"pdc--pre-processing.html",
hmParentLink:"index.html",
hmBreadCrumbs:"Queues Menu &gt; Mail Queues",
hmTitlePath:"Queues Menu > Mail Queues > DSN Settings",
hmHeader:"<h1 class=\"p_Heading1\" style=\"page-break-after: avoid;\"><span class=\"f_Heading1\">DSN Settings<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_BodyText_Center\"><img style=\"margin:0 auto 0 auto;width:32.5000rem;height:26.0000rem;border:none\" src=\".\/images\/queues_dsn-options.png\"\/><\/p>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">When MDaemon has a problem delivering a message, whether it is a temporary or permanent delivery failure, a Delivery Status Notification (DSN) message is sent to the sender of the message. This screen contains various options related to those DSN messages. It is located at: <\/span><span class=\"f_MenuPath\">Queues » Mail Queues\/DSN... » DSN Settings<\/span><span class=\"f_BodyText\">.<\/span><\/p>\n\r<p class=\"p_DialogSectionHeading\" style=\"page-break-after: avoid;\"><span class=\"f_DialogSectionHeading\">DSN Content<\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Transient (delayed) delivery message subject text (up to 512 chars)<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">This is the subject heading of the DSN message that will be sent when there is a transient problem causing a delay in message delivery. For example, if the recipient\'s mail server isn\'t available when MDaemon tries to deliver a message, MDaemon will continue trying to send it at designated intervals, and it will send this DSN message informing the sender of the problem. See: <a href=\"queues_dsn-options.html#customizing\" class=\"topiclink\">Customizing DSN Messages<\/a>.<\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Permanent (failed) delivery message subject text (up to 512 chars)<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">This is the subject heading of the DSN message that will be sent when there is a problem that makes it impossible for MDaemon to deliver a message. For example, if the receiving mail server rejects the message, stating that the recipient\'s email address doesn\'t exist, MDaemon will stop trying to deliver the message and will send a DSN message informing the sender that the message cannot be delivered. See: <a href=\"queues_dsn-options.html#customizing\" class=\"topiclink\">Customizing DSN Messages<\/a>.<\/span><\/p>\n\r<p class=\"p_DialogSectionHeading\" style=\"page-break-after: avoid;\"><span class=\"f_DialogSectionHeading\">DSN Settings<\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Do not<\/span><span class=\"f_ControlHeading\"> include session transcripts in DSN messages<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">Click this option if you do not wish to include SMTP session transcripts in delivery error and warning messages. This option is disabled by default.<\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Do not<\/span><span class=\"f_ControlHeading\"> generate DSN for undeliverable forwarded mail<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">When this option is enabled, forwarded messages that encounter permanent, fatal delivery errors or expire from the <a href=\"pdc--delivery--retry_queue_settings.html\" class=\"topiclink\">Retry queue<\/a> will be moved to the bad messages queue, with no DSN messages being sent to the original sender. This option is enabled by default.<\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Place undeliverable DSN messages into bad message queue<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">Click this checkbox if you wish to place undeliverable Delivery Status Notification messages into the bad message queue rather than retrying them.<\/span><\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 3.0625rem 0.8750rem 3.0000rem;\"><table style=\"background-color:#ffffe6; border:solid thin #000000; border-spacing:0;\">\n\r<tr>\n\r<td style=\"vertical-align:top; width:3.1250rem; height:3.1250rem; padding:0.3125rem; border:none\"><p class=\"p_NoFormat\"><img style=\"margin:0;width:3.1250rem;height:3.1250rem;border:none\" src=\".\/images\/lightbulb_on_50_yback.gif\"\/><\/p>\n\r<\/td>\n\r<td style=\"vertical-align:top; padding:0.3125rem; border:none\"><p class=\"p_Notes\"><span class=\"f_Notes\">This only applies to DSN messages generated by MDaemon.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">DSN messages are sent through the content and spam filters<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">Enable this option if you wish to send DSN messages through the content and spam filters. This option is disabled by default.<\/span><\/p>\n\r<h3 class=\"p_Heading3\" style=\"page-break-after: avoid;\"><a id=\"customizing\" class=\"hmanchor\"><\/a><span class=\"f_Heading3\">Customizing DSN Messages<\/span><\/h3>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">The &quot;human-readable&quot; portion of transient (delayed) and permanent (failed) DSN messages can be customized by creating a file called <\/span><span class=\"f_PlainText\">DSNDelay.dat<\/span><span class=\"f_BodyText\"> or <\/span><span class=\"f_PlainText\">DSNFail.dat<\/span><span class=\"f_BodyText\"> respectively, in the <\/span><span class=\"f_PlainText\">\\MDaemon\\App\\<\/span><span class=\"f_BodyText\"> folder. Edit them with a text file editor such as Notepad and enter the text you wish to use. The following macros can be used in your custom text: <\/span><\/p>\n\r<p class=\"p_List1\"><span class=\"f_List1\" style=\"font-weight: bold;\">\$SESSIONID\$<\/span><span class=\"f_List1\"> - expands to the delivery session\'s ID string<\/span><\/p>\n\r<p class=\"p_List1\"><span class=\"f_List1\" style=\"font-weight: bold;\">\$QUEUEID\$<\/span><span class=\"f_List1\"> - expands to the message\'s mail queue ID string<\/span><\/p>\n\r<p class=\"p_List1\"><span class=\"f_List1\" style=\"font-weight: bold;\">\$MESSAGEID\$<\/span><span class=\"f_List1\"> - expands to the message-id header value<\/span><\/p>\n\r<p class=\"p_List1\"><span class=\"f_List1\" style=\"font-weight: bold;\">\$RETRYDAYS\$<\/span><span class=\"f_List1\"> - length of time allowed in queue (in days)<\/span><\/p>\n\r<p class=\"p_List1_LastItem\"><span class=\"f_List1_LastItem\" style=\"font-weight: bold;\">\$RETRYHOURS\$<\/span><span class=\"f_List1_LastItem\"> - length of time allowed in queue (in hours)<\/span><\/p>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">MDaemon must be restarted before changes to these files are loaded.<\/span><\/p>\n\r<p class=\"p_SeeAlso\" style=\"page-break-after: avoid; border-right: none; border-bottom: none; border-left: none;\"><span class=\"f_SeeAlso\">See:<\/span><\/p>\n\r<p class=\"p_SeeAlsoLinks\" style=\"page-break-after: avoid;\"><span class=\"f_SeeAlsoLinks\"><a href=\"pdc--delivery--retry_queue_settings.html\" class=\"topiclink\">Retry Queue<\/a><\/span><\/p>\n\r"
})
