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hmKeywords:"Getting Help,Help,MDaemon Technical Support,Support,Technical Support",
hmTitle:"Getting Help",
hmDescription:"Support Options Support is a vital part of the total MDaemon Technologies customer experience. We want you to get the most from our products long after the initial purchase and...",
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hmBreadCrumbs:"<a href=\"index.html\">MDaemon Email Server 25.0<\/a>",
hmTitlePath:"MDaemon Email Server 25.0 > Getting Help",
hmHeader:"<h1 class=\"p_Heading1\" style=\"page-break-after: avoid;\"><span class=\"f_Heading1\">Getting Help<\/span><\/h1>\n\r",
hmBody:"<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Support Options<\/span><\/h2>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">Support is a vital part of the total <\/span><span class=\"f_BodyText\">MDaemon Technologies customer experience. We want you to get the most from our products long after the initial purchase and installation and we are dedicated to ensuring that any issues are resolved to your satisfaction. For the latest Customer Service information, Technical Support Options, Self-support Resources, Product Information, and more, visit the <\/span><span class=\"f_BodyText\">MDaemon Technologies support page at:<\/span><span class=\"f_BodyText\"> <a href=\"http:\/\/www.mdaemon.com\/support\/\" target=\"_blank\" class=\"weblink\">www.mdaemon.com\/support\/<\/a><\/span><\/p>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">MDaemon Beta Testing<\/span><\/h2>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">MDaemon Technologies maintains active beta testing teams for our products. If you would like information about joining the MDaemon beta team, send a message to <a href=\"mailto:MDaemonBeta@mdaemon.com\" target=\"_blank\" class=\"weblink\">MDaemonBeta@mdaemon.com<\/a>.<\/span><\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 3.0625rem 0.8750rem 3.0000rem;\"><table style=\"background-color:#ffffe6; border:solid thin #000000; border-spacing:0;\">\n\r<tr>\n\r<td style=\"vertical-align:top; width:3.1250rem; height:3.1250rem; padding:0.3125rem; border:none\"><p class=\"p_NoFormat\"><img style=\"margin:0;width:3.1250rem;height:3.1250rem;border:none\" src=\".\/images\/lightbulb_on_50_yback.gif\"\/><\/p>\n\r<\/td>\n\r<td style=\"vertical-align:top; padding:0.3125rem; border:none\"><p class=\"p_Notes\"><span class=\"f_Notes\">The Beta Team is for those who wish to acquire <\/span><span class=\"f_Notes\">MDaemon updates before their general release and aid in their testing; it is not a technical support alternative. Technical support for MDaemon will only be provided through those methods outlined at: <a href=\"http:\/\/www.mdaemon.com\/Support\/\" target=\"_blank\" class=\"weblink\">www.mdaemon.com\/support\/<\/a>.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Contact Us<\/span><\/h2>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Hours of Operation<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">M-F 8:30 am - 5:30 pm Central Standard Time<\/span><br \/>\n\r<span class=\"f_ControlIndent\">Excludes weekends and U.S. holidays<\/span><br \/>\n\r<span class=\"f_ControlIndent\">Customer Service or Sales<\/span><br \/>\n\r<span class=\"f_ControlIndent\">U.S. Toll Free: 866-601-ALTN (2586)<\/span><br \/>\n\r<span class=\"f_ControlIndent\">International: 817-601-3222<\/span><br \/>\n\r<span class=\"f_ControlIndent\"><a href=\"mailto:sales@helpdesk.mdaemon.com\" target=\"_blank\" class=\"weblink\">sales@helpdesk.mdaemon.com<\/a><\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Technical Support<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\"><a href=\"http:\/\/www.mdaemon.com\/Support\/\" target=\"_blank\" class=\"weblink\">www.mdaemon.com\/support\/<\/a><\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Training<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\"><a href=\"mailto:training@mdaemon.com\" target=\"_blank\" class=\"weblink\">training@mdaemon.com<\/a><\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Business Development\/Alliances<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\"><a href=\"mailto:alliance@mdaemon.com\" target=\"_blank\" class=\"weblink\">alliance@mdaemon.com<\/a><\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Media\/Analysts<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\"><a href=\"mailto:press@mdaemon.com\" target=\"_blank\" class=\"weblink\">press@mdaemon.com<\/a><\/span><\/p>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\">Channel\/Reseller Inquiries<\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">Please refer to the <a href=\"http:\/\/www.mdaemon.com\/Partners\/BecomeAPartner\/\" target=\"_blank\" class=\"weblink\">Channel Partner<\/a> page for additional information. <\/span><\/p>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Corporate Headquarters<\/span><\/h2>\n\r<p class=\"p_ControlHeading\" style=\"page-break-after: avoid;\"><span class=\"f_ControlHeading\"><a href=\"http:\/\/www.mdaemon.com\/\" target=\"_blank\" class=\"weblink\">MDaemon Technologies<\/a><\/span><\/p>\n\r<p class=\"p_ControlIndent\"><span class=\"f_ControlIndent\">4550 State Highway 360, Suite 100<\/span><br \/>\n\r<span class=\"f_ControlIndent\">Grapevine, Texas 76051<\/span><br \/>\n\r<span class=\"f_ControlIndent\">U.S. Toll Free: 866-601-ALTN (2586)<\/span><br \/>\n\r<span class=\"f_ControlIndent\">International: 817-601-3222<\/span><br \/>\n\r<span class=\"f_ControlIndent\">Fax: 817-601-3223<\/span><\/p>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Trademarks<\/span><\/h2>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">Copyright © 1996-2025 MDaemon Technologies. Alt-N®, MDaemon®, and RelayFax® are trademarks of MDaemon Technologies.<\/span><\/p>\n\r<p class=\"p_BodyText\"><span class=\"f_BodyText\">Apple is a trademark of Apple Inc. Microsoft and Outlook are trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners.<\/span><\/p>\n\r"
})
